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Frequently Asked Questions
When will my order ship?
We do our best to ship all orders within 1 business day of receipt.
What if I don't see what I'm looking for?
By all means, please call or email us and we'll see if we can pair you with your dream yarn, or point you in the direction of someone who can!
Can I return my order?
We are pleased to allow return of unopened yarn for store credit. The exception is sale yarn, which may not be returned. Unfortunately, we are unable to take returns on books, needles, patterns, and opened skeins of yarn.